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The Efficiency Experts 2017-10-24T12:32:24+00:00

We can help you with your
QuickBooks & Windows computer

How can we help you?

Intuit QuickBooks Support:

  • Teach you how easy it is to use QuickBooks for YOUR business with personalized, one-on-one training

  • Troubleshoot your problems and questions

  • Work with your Accountant so you provide exactly what your Accountant needs to prepare your taxes

  • Prepare Profit and Loss, Balance Sheet, Accounts Receivable, Accounts Payable, General Ledger, and other customized reports to fit your needs

  • Memorize and group reports for your easy access

  • Setup QuickBooks payroll services and help you create quarterly/year end payroll tax reports and payments

  • Enrollment in QuickBooks Merchant Services for electronic payment of your invoices

  • Download bank transactions directly from your bank into QuickBooks

  • Reconciliation of bank statements

  • Automatic backup of QuickBooks data file to your hard drive or The Cloud

  • Allow us to offer you a discount when purchasing QuickBooks or Enterprise

  • As a DIAMOND Advanced Certified QuickBooks ProAdvisor, I have access to fast support directly from Intuit

Windows Hardware and Software Support:

  • Remote technical support and service using LogMeIn and TeamViewer

  • Security Solutions from Microsoft, ESET, Piriform, SuperAntiSpyware & Malwarebytes

  • Virus elimination using Windows Defender, ESET NOD32, Piriform CCleaner, SuperAntiSpyware & Malwarebytes software

  • Off-site backup software from Carbonite

  • Hardware & software tune-up utilizing Microsoft, Intuit, Adobe, Oracle, Apple, CyberLink, Roxio Corel & Nitro PDF software

  • New computer research, acquisition & set-up with products from Dell, HP, Lenovo, Acer, ASUSTek, Toshiba & Brother

  • Small network creation and maintenance

  • PC based hardware platform & Microsoft Windows software service and support

Our Strengths

Our Strengths

We focus our energy on QuickBooks and computers

  • You’ll receive a timely response from us as we are excellent communicators

  • If we don’t have an answer for your question, we’ll seek the answer for you

  • Utilizing remote access software allows us to quickly understand your issue without the delay of driving to your office

  • If you need us to work an evening or weekend to solve an issue, then we’ll do so

  • A simple question via phone, e-mail, or text will cost you nothing.  We won’t “nickel and dime” you

  • You’ll be considered part of our family and we’ll do everything we can to help you

  • You’re welcome to view our long list of references, garnered from over 20 years of being in business

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Years in business
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Number of clients
Experience

Experience

Our maturity is an asset for you

Since 1972, Diana has worked in every aspect of a small business:

  • Accounting and financial experience including a NASDAQ Initial Public Offering

  • Executive support to owners, Board of Directors, officers, and upper management

  • Human Resources and employee training

  • Sales and marketing administration

  • Office management


In 1997, Diana became a Professional Organizer and founded The Efficiency Experts.  She spent the first years of her business organizing homes and offices.  Diana quickly realized that she truly enjoyed working with financial software, so she became an Intuit Certified QuickBooks ProAdvisor.  Diana adjusted her company’s mission to focus on training small business owners how to use QuickBooks effectively.   In 2007, she became a DIAMOND Advanced Certified QuickBooks ProAdvisor, and a breast cancer survivor.

Since 1966, Dennis has been actively involved in photography, digital imaging, computer technology, and business development.

  • Earned a Bachelor of Science in Photography and Cinematography from Southern Illinois University in 1974

  • Began medical photography and an ophthalmic imaging career at the University of Arizona Health Sciences Center in 1976

  • Earned Certified Retinal Angiographer from the Ophthalmic Photographers’ Society in 1980

  • Developed the first commercially successful computerized digital angiography system in the ophthalmic industry and co-founded Ophthalmic Imaging Systems (OIS) in 1985

Dennis Makes

In 1998, Dennis started Global Imaging Associates to distribute digital angiography systems plus provide technical support and service worldwide.

In 2002, he became the IT Specialist for The Efficiency Experts.

About Diana & Dennis

QuickBooks & Computers

About Diana & Dennis Makes … we love to work together

When we met in May 1988, Dennis was the Co-Founder and President of Ophthalmic Imaging Systems (OIS).  Diana joined his business to temporarily fill in for the bookkeeper, but that assignment turned into 4.5 years of employment.  We worked together to help the company complete an IPO on NASDAQ in 1992.  Dennis remained in the company for another 6 years, while Diana retired and spent 5 years teaching herself  computers, web design, and Intuit QuickBooks software.  In 1997, Diana started the The Efficiency Experts.  In 2000, we left Sacramento and moved to Sahuarita, Arizona ~ just south of Tucson.  Dennis became the IT Specialist for The Efficiency Experts in 2002.

We both love computers and technology.   Diana’s focus is software training, with a strong emphasis on Intuit QuickBooks.  Dennis’ focus is on computer hardware including acquisition, troubleshooting, maintenance and repair.  Together we make a full-service team offering support for your PC computer and software programs.  We certainly have evolved through a lot of innovation and change in the computer industry since 1988, and we’re still curious and excited to grow with the ever-changing world of technology.

We own and manage The Efficiency Experts
from our home office in Sahuarita, Arizona
with the help of Mr. Muggins.

Our Clients

Our QuickBooks and Computer Clients

… mean everything to us.  We feel very blessed when they take the time to tell us how our QuickBooks and Computer services have helped them.

“I have worked with The Efficiency Experts for a number of years and recommend them without reservation. Dennis and Diana quickly resolve any technical or operational computer problems (always an emergency), address bookkeeping issues (think income tax) and respond to requests for business related administrative advice. They handle my unrepentant, perpetual computer illiteracy with patience and good humor. Good people – professional and very competent. I trust and depend on them”.

Bob M., Home Office

“May I be the first to congratulate you on the 20th anniversary of the Efficiency Experts.  What a huge accomplishment!  You’ve changed so many lives and businesses.  And it wasn’t just your expertise with QuickBooks and computers – it was your kindness and good humor no matter the circumstances.   Congratulations!”

Kathy W., Pacific Music

“Thank you for looking out for me the way you do.  You are both remarkable and wonderful.”

Terry F., Options & Resolutions

“I have known Diana for over 40 years and her husband, Dennis, for over 25 years.  They have been taking care of my computer needs for at least the last 20 years and have never had anything but great service and quality work.  I recommend them to anyone in need of a computer or service for your existing computer.  Tell them Carns sent you!”

Dennis C., Home office

“You are just great!”

“Dennis is truly such a wonderful person to work with! He is always helpful- no matter how complicated or simple our computer issues may be. Recently, we had a very challenging computer problem. Dennis worked tirelessly through the weekend and communicated with us every step of the way until we were up and running again on Monday. Being a small business we rely greatly on our computer to keep our business running smoothly. It is a great feeling to know if anything goes wrong we have such a highly skilled and equally enjoyable person to help us!”

“We really appreciate your dedication to our finances and your support of our mission.”

“From 1991-2005 I did everything, from invoices to payables to record keeping by hand.  I literally did not even have a computer.  So with a highly regarded recommendation to “get with the program” I called The Efficiency Experts. First thing we needed to do was to have Dennis set up our computers. Next step was to have Diana spend “endless” hours of teaching us how to work them.  Now here we are, 12 years and a few computers later, we can say that we know how to operate our PC’s.  Thank you, Dennis & Diana, for your unwavering commitment to be the best “computer nerds” ever!”

Judy & Eddie H., Vista Service Station Maintenance
“I appreciate the complimentary time.  Hopefully we will be working together a lot in the future.  You’re an awesome teacher!”
Tracy J., Independent Court Reporter
Let’s Talk

LET’S TALK about your QuickBooks and computers

Please fill out the form below and we’ll contact you soon.  How can we help you?